Technical Support Specialist Opportunity at Capture Energy
As a technical support specialist you have the opportunity to be at the core of our fulfilment of our availability promise to our customers in the green energy sector!
About Capture Energy
Founded in 2023, Capture Energy is dedicated to driving innovation in energy storage solutions that support grid stabilization and the integration of renewable energy sources. Our expanding portfolio includes dynamic offerings such as Capture Flex and customized service agreements. With a commitment to providing smart, efficient, and customer-focused energy services, our goal is to become one of the leading companies in Europe’s green energy transition.
Role Overview: Technical Support Specialist
As a Technical Support Specialist, you will be instrumental in fulfilling our Service Agreements for our delivered fleet of batteries, which currently totals over 80MWh in capacity. Your primary responsibility will be to ensure the smooth operation of these battery systems through effective monitoring and proactive intervention. Some tasks will require on-site presence. This position is crucial to maintaining long-term service relationships and achieving operational excellence.
You will join a small, motivated team that values a friendly and supportive atmosphere. Support will also be available from our development team and the technical teams of our battery suppliers, who have extensive knowledge of the systems.
Key Responsibilities
- Monitor the status of the battery fleet covered by Service Agreements.
- Proactively address any anomalies to minimize downtime for customers.
- Respond quickly to alarms from monitored batteries, either by resolving issues remotely or dispatching an on-site technician. This may involve technicians from Capture Energy, the battery supplier, or our network of local service providers.
- Participate in continuous improvement initiatives by sharing operational experiences and ideas with our development team or suppliers.
Qualifications and Skills
Essential
- Technical background through education or experience, with a strong curiosity for technical subjects.
- Experience as a network technician or with the maintenance of industrial control systems.
- Strong troubleshooting abilities.
- Proficiency in English, both written and spoken. Knowledge of a Nordic language or Spanish is considered an asset.
- Valid driver’s license.
Desirable
- Understanding of network technology and Modbus is beneficial.
- Experience with hands-on service work.
- Familiarity with the energy sector and with electrical installations.
What We Offer
- A pivotal role in supporting the growth and success of our energy services in a rapidly expanding company.
- A collaborative, innovative, and supportive work environment within a highly motivated team.
- The opportunity to advance your career in a company at the forefront of Europe’s green energy transition.
Apply Today
Become a part of Capture Energy and help shape the future of energy services in Europe!
- Department
- Operations
- Locations
- Göteborg
- Remote status
- Temporarily Remote
Göteborg
Work place and culture
We bring good energy!
Capture Energy is a Nordic-based company with offices in Gothenburg, Stockholm, Fredrikstad, Luleå, and Odense. Our team consists of experienced professionals from renewable energy and flexibility services backgrounds.
Our distributed Nordic team meet in person at least once every quarter at different locations. Some of us enjoy group morning runs before the meetings. We value mutual support and seek individuals who are humble, positive, and can turn challenges into opportunities.
While we are a distributed team with a big part of our work being done through digital platforms, we value on-site collaboration and we expect you to be in our offices during the majority of your working time.
About Capture Energy
We are Capture Energy, an energy storage solutions company dedicated to bringing good energy to our customers. Our impact goes beyond megawatts; it drives progress and powers our customers’ businesses.
Specialising in delivering end-to-end energy storage solutions, we enable forward-thinking customers to seize opportunities in the flexibility market rapidly, safely, and sustainably.
We emphasise on building lasting relationships with our customers, service partners and aggregators by offering best-in-class service. Our insights into the flexibility market and the advantages of energy storage solutions are shared freely, ensuring informed decisions and successful outcomes.
Our Nordic team of tech-savvy business professionals and business-minded engineers is here to guide you seamlessly from initial planning to revenue generation – one megawatt at a time.
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